Shipping Policy

This policy covers shipping for all cuffhat.shop headwear, including fisherman caps, sun hats, and baseball caps. For assistance, use the contact info below.
1. Shipping Coverage
We ship to 90+ countries/regions globally, including the U.S. mainland, major European nations (UK, Germany, France), Asia-Pacific (Japan, Australia), and key Southeast Asian areas. Remote locations (e.g., remote islands, conflict zones) are excluded—you’ll receive a checkout alert if ineligible.
2. Fulfillment & Delivery
  • Hub Location: Orders ship from our Columbus, Indiana facility (2011 Lewis Dr, Columbus Indiana 47201) or partner overseas warehouses.
  • Timeline: 3-5 business days for U.S./European core regions; 7-10 business days for remote areas. Customs clearance may add 1-2 days—track progress via your order link.
  • Special Packaging: Sun hats use rigid inserts to protect brims; fisherman/baseball caps are packed in shape-retaining boxes to prevent creases.
3. Shipping Fees
  • Free standard shipping worldwide on orders over $45 (applies to all cuffhat.shop headwear).
  • Orders under
    3 (U.S. mainland),
    8 (Asia-Pacific), $12 (other regions) (includes protective packaging costs).
  • Express Shipping (near-warehouse areas only):
    15 extra for 1-3 business days delivery—select “Express” at checkout.
4. Tracking & Support
A tracking number is emailed once your order ships. Check status in “My Orders” or via carriers (DHL/USPS). For delays (over 3 days) or damaged packaging, email spurs_past_8x@icloud.com for help.
5. Key Notes
  • Customs Duties: International orders may incur duties—covered by the recipient per local regulations.
  • Address Accuracy: Provide a complete address (house number, phone). Wrong addresses cause delays/loss—$6 re-shipping fee applies.