Terms & Conditions
By purchasing our fisherman caps, sun hats, or baseball caps, you agree to these terms. For support, use the contact info below.
1. Account Registration
- Provide accurate details (name, email, etc.) when signing up. Update info promptly if it changes (e.g., new shipping address for sun hats).
- You’re responsible for your account password. Notify us immediately of unauthorized activity (e.g., unrecognized baseball cap orders) to secure your account.
2. Orders & Payment
- After payment, we review orders (check stock: e.g., fisherman cap styles, sun hat sizes) within 2 business days. Orders are confirmed once shipped.
- Prices are final at checkout. We accept credit cards, PayPal, etc. Failed payments require verification; unpaid orders are canceled automatically.
- No cancellations for personal reasons post-confirmation (unless out of stock). Forced cancellations incur an 8% fee (covers packaging/prep costs).
3. Products & Shipping
- Product details (material, UPF rating for sun hats, adjustability for baseball caps) follow the product page. Minor variations (e.g., 0.5cm brim difference) are normal.
- Shipping adheres to our Shipping Policy. Provide a complete delivery address—our facility (2011 Lewis Dr, Columbus Indiana 47201) is not for delivery. A $6 re-shipping fee applies for wrong addresses.
4. Returns & Exchanges
- Eligibility: 30-day returns (unused, original tags/packaging); 15-day exchanges for quality issues (e.g., broken cap straps, faded fabric).
- Costs: We cover shipping for quality/wrong items. For personal reasons (e.g., size regret), you pay return shipping + a 5% restocking fee.
- Ineligible Items: Used, damaged, or unboxed caps are not accepted.
5. Liability & Updates
- We’re liable for product defects but not for damage from misuse (e.g., bent sun hat brims, torn fisherman caps from rough handling).
- Terms may update—changes are posted on our site. Continued shopping signifies acceptance.